The Century of the Mind
Richard Rowe
What do the Olympics and knowledge management have in common? Our guest editorial writer inspires KM practitioners to reach ever higher, swifter and stronger for the gold.

Knowledge Management: Who's in Charge?
Xenia Stanford
Can knowledge really be managed? Can anyone rightly be called a knowledge manager? This article explores the roles to be played in managing knowledge to create stakeholder value.

Cultural Values
Xenia Stanford
Some claim there are no such things as personality conflicts in the workplace - that there are only clashes of values. This article explores the questions: is this so and, if so, does it have any impact on a would-be knowledge fostering organization?

What Are Our Common Values?
Xenia Stanford
What does the top ten list of A&E's Biography of the Year 2000 demonstrate about commonly accepted values? Read this article for some possible answers and further questions.

A Little Learning is a Dangerous Thing
Sarah Stanford
What did Alexander Pope mean when he said "a little learning is a dangerous thing"? Does learning equal knowledge or is it another brand of ignorance? This article explores learning, knowledge and wisdom along with their pitfalls and value. It gives food for thought to those who seek to develop learning organizations.

   Standards & Conventions
Archive Knowledge Environments: Emerging Standards for Knowledge Management Initiatives
Michael J.D. Sutton
There are very few practitioners who are aware that many methods have been devised to save them time and trouble. This section called Standards and Conventions will demonstrate these important tools for improving the design and implementation of knowledge management initiatives.

   Mapping
A Fundamental, Generic Model for Decision-Making and Problem Solving
Robert Mole
Every day we each face countless decisions. Some are inconsequential but there are often ones that haunt us. It need not be so dreadful with the use of effective and practical models that enable us to make sound decisions and solve problems more readily. To chase the nightmares of indecision away, the writer presents a very simple, easy-to-use, generic decision-making and problem-solving model.

Mapping Tacit Knowledge - a Paradox
Denham Grey
Mapping knowledge is not easy due to its ephemeral and intangible attributes and activities. How can one codify conversations, rituals, rites, rules and other signs of socialization? This article helps us appreciate the "knowledge underworld", those subtle signs and symptoms so easily overlooked when conducting a traditional knowledge audit and capturing tangible objects.

   Auditing
Conducting a Knowledge Audit
Xenia Stanford
Stanford answers the questions what is a knowledge audit and how does one conduct such an audit. This article examines the definition, mission, methodology and complications in conducting a knowledge audit where the value of the exercise exceeds the cost.

   Audits
The Knowledge Audit: Why Do One?
Xenia Stanford
Our Editor-in-Chief explores the most important question to ask before conducting a knowledge audit. Why do you want to know? She traces an example of how an organization answered the question why and steered the audit to an understanding of what was needed, thereby eliminating a needless lengthy and inefficient survey.

   Maps
Mapping Needs To Structure Learning Facilitation - Case I
Xenia Stanford
In this first case of how mapping was used to structure learning facilitation, Stanford shows the benefit of a pre-class audit, using the results to focus the scope of the class and evaluating the learning at the end. Two maps are shown: a mission map to focus the class on the identified needs and a target map to schedule the day. She also warns of some potential pitfalls in using a pre-class audit to identify and map individual needs.

Nourishing Waters from the Bubbling Well
Xenia Stanford
The site map at the website of Rhonda Hess, Personal & Business Coach, is a bubbling well leading the way to quadrants. Read how it pulls the website together and draws you in to the section of most relevance.

   Surveys
Why and How Organizations Are Mapping
Xenia Stanford
Stanford continues the analysis of the data collected from Stanford Solutions Inc.'s Survey on Knowledge Management and Mapping. In this article the following are examined: Frequency of Knowledge Mapping, Types of Maps Used, Purpose Knowledge Maps Used, Methods Knowledge Mapping Learned, Need to Learn Knowledge Mapping, Need to Learn Knowledge Mapping According to Location.

Featured Event:
Braintrust International 2001: the 3rd Annual Knowledge Management Summit February 11-14, 2001; San Francisco, CA (Hotel Nikko)
 
For more on these and other conferences, seminars and workshops, see Events.

Featured Job:
KnowMap, KnowMap: The Knowledge Management, Auditing and Mapping Magazine, Features Editor.
 
For more on this and other available positions, see Jobs.

Map Challenge
Xenia Stanford
Here's your chance to earn fame for your knowledge mapping skills. Submit a knowledge map; the best ones will be featured in a future issue of KnowMap! Look here for contest rules and other related details.

New Reviews:
Having Trouble with Your Strategy? Then Map It by Robert S. Kaplan and David P. Norton

The Circle of Innovation: You Can't Shrink Your Way to Greatness by Tom Peters

Learning, Creating, and Using Knowledge: Concepts Maps as Facilitative Tools in Schools and Corporations by Joseph Donald Novak

The WarRoom Guide to Competitive Intelligence by Steven M. Shaker, and Mark P. Gemini