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Brown and Green: Shades
of Knowledge - Xenia Stanford
Stanford discusses the brown (recycled or learned) knowledge and
green (new knowledge gained from innovation) and other shades
between in the knowledge management process as she also introduces
the featured articles from this issue.
Global
Learn Day VI:
Offering Insights from Rounding the Mark - Xenia Stanford
with remarks from John Hibbs and Lee Harris
Marking another successful tour du monde, Stanford reports on
Global Learn Day VI. This one celebrates the rounding the
mark to ten - the milestone to the goal of an audience in the
hundreds of millions.
Knowledge
Innovation - the True Competitive Intelligence - Debra
M. Amidon
Stanford provides a summary of Debra M. Amidon's web seminar
presented on September 25, 2002 for the Special Libraries Association.
Her topic deals with how these information professionals might
become better positioned as competitive intelligence officers
of the organization and help their businesses succeed through
innovation.
See also the Review of her latest book: The
Innovation SuperHighway: Harnessing Intellectual Capital for Prosperity
and read a sample chapter for free.
Value and Vision:
Business and Strategic Competencies for Leadership: The Dialog
Quantum2 Program - Betty Jo Hibberd & Liz
Blankson-Hemans
The authors introduce ten professional spheres of activities forming
the framework of competencies around which the Dialog Quantum
2 program is centered. These include 5 Strategic Competencies and
5 Business Competencies, which are explained in the document.
Thriving
on Organizational Change: the Knowledge Sharing Advantage
- Libby Trudell
Directed at information professionals, this article excerpt discusses
the value of knowledge sharing for surviving mergers and organizational
consolidations, suggesting that a focus on knowledge sharing behavior
can be the cornerstone of a personal and organizational strategy
for success in such times.
Quantum2
is a personal development program designed to help information
professionals successfully negotiate the change to become leaders
and strategic thinkers with a business orientation and to help
ensure success within their organizations. The program is available
to information professionals worldwide at no charge. For more
information about the Quantum2 program and a
special joint offer from Dialog and KnowMap
visit our KM Markets page.
Twelve wrong assumptions
about Knowledge Management - by José Ochoa
Ochoa, Manager, e-Business Unit of the Spanish IT group Indra,
lists 12 assumptions managers make and tells us why believing
them can lead KM initiatives astray.
Toolkit
Why Knowledge
Solutions Don't Work: Part I - Myths and Mistakes - Craig
J. Battrick
Battrick challenges traditional conventions by exploring the myths
and mistakes of knowledge management, such as putting data and
information into an electronic system and believing that is the
entire solution when what we really need is to understand knowledge
itself.
Editor's Note: This article was originally part of Battrick's
presentation to the Region 7 conference for the Society for
Technical Communicators in November 2001 and again in November
2002 in Vancouver, British Columbia. For both presentations
he received high ratings for interest and content.
To be followed in Vol. 2, No. 5 with Why Knowledge Solutions
Don't Work: Part II - Nurturing the Nature of Knowledge
360-Degree Feedback
- R. Srinivasan
The author, President and CEO, Rumco Pvt. Ltd, offers guidance
for successful implementation of the 360-degree feedback model
used by many organizations to measure and improve employee performance.
Since it is a measuring tool we are including this article in
the Auditing section.
How Can Mapping Organizational
Knowledge Improve Innovation? - Edward W. Rogers
Rogers' original article in Vol. 1, No. 1 of KnowMap
has been very popular. You may read it for free by requesting
a trial issue.
In this issue Roger rejoins us with an article on how knowledge
crafting must lead "Organizations
to build on changing
paradigms and turn the need for continuous learning into an innovation
advantage instead of grim reality". He also introduces us
to his new knowledge map showing how mapping organizational knowledge
improves innovation.
The Application
of Knowledge Maps in Organizations - Part I: Knowledge Maps in
KM Strategy - Alison Tsao
Tsao, a student working toward her Masters in Library and
Information Management, University of Canberra, Australia starts
a three part series demonstrating how knowledge mapping contributes
to the power and capacity of an organization and how that can
be linked to strategy. She summarizes the definitions of knowledge
mapping and expands on the importance of such a tool to an organization
in this her first part of three.
To be followed by
Vol. 2, No. 5 - Part II: How Organizations Use & Develop
Knowledge Maps
Vol. 2, No. 6 - Part III: Categories, Gaps, Conclusions &
Resources
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