Toolkit: Mapping
Here is your opportunity to review the titles and abstracts of the
many articles that have appeared in KnowMap
in the Toolkit: Mapping theme. For a chronological treatment,
see our Current Contents page.
The unlocked symbol 
represents those available to all visitors. Full access to unmarked
articles is by subscription only.
The Toolkit section covers articles on mapping as a tool for
knowledge management. For more information, see the Mapping
section of Categories.
Editorials -
Special Views
Roles - Culture
- Strategy
TOOLKIT: Standards - Mapping
- Auditing
CASE STUDIES: General - Learning
- Audits - Maps
- Surveys 
Vol. 2, No. 4: How Can Mapping
Organizational Knowledge Improve Innovation? - Edward W. Rogers
Rogers' original article in Vol. 1, No. 1 of KnowMap
has been very popular. You may read it for free by requesting a trial
issue. In this issue Roger rejoins us with an article on how knowledge
crafting must lead "Organizations … to build on changing paradigms
and turn the need for continuous learning into an innovation advantage
instead of grim reality". He also introduces us to his new knowledge
map showing how mapping organizational knowledge improves innovation.
Vol. 2, No. 4: The
Application of Knowledge Maps in Organizations - Part I: Knowledge Maps
in KM Strategy - Alison Tsao
Tsao, a student working toward her Masters in Library and Information
Management, University of Canberra, Australia starts a three part series
demonstrating how knowledge mapping contributes to the power and capacity
of an organization and how that can be linked to strategy. She summarizes
the definitions of knowledge mapping and expands on the importance of
such a tool to an organization in this her first part of three.
Vol. 2, No. 2: BHP Maintenance
Engineers Knowledge Sharing Relationships: Part II - Mapping Knowledge
Sharing Relationships at BHP - Laurence Lock Lee
This case study is an example of using social network analysis to study
knowledge sharing relationships among maintenance engineers in a global
mining company headquartered in Australia. In this part Lock Lee shares
the maps, some key findings and future plans.
Vol. 2, No. 2: See
also article under Special Views:
The Golden Rules of Alliances
Vol. 2, No. 1: At Stanford Solutions Resource Library, available
to Ruby and Diamond level subscribers only, you will find:
Map Your Knowledge Strategy
by Xenia Stanford.
Due to popular demand and with permission of the author and publishers,
we are republishing the above article from Information Outlook,
Vol. 5, No. 6, June 2001.
Also because of our policy of keeping articles to a short and easy
to digest length, it will appear in three parts as follows:
- Part I: Background of Knowledge Mapping
- Part II: Strategy Maps and 4CI
- Part III: PCPRT, View from the Top and the Bottom Line
Vol. 1, No. 5: Emergent
Knowledge Maps - Brian R. Gaines and Mildred L. G. Shaw
Visual representations, such as knowledge mapping, form powerful means
to promote mutual understanding in groups and organization. However,
most of these are based on explicit knowledge. With increasing emphasis
of the role of tacit knowledge in organizational knowledge management,
the authors explore processes for the creation of knowledge maps that
do not rely on access to explicit knowledge
Vol. 1, No. 5:
Spacial versus Spatial: Part I - Setting Common Frames of Reference - Heiner Benking
In this first part, Benking sets the framework for new terminology and new ways of thinking about spacial and spatial maps and spaces.
Vol. 1, No. 5:
Spacial versus Spatial: Part II - Spacial Knowledge Maps and Knowledge Models - Heiner Benking
In this second part, Benking presents us with the power and purpose of maps and models beyond our conventional thinking. He challenges us to look with the parallel reality of children to find alternative ways to reach across cultures, languages and perspectives to incorporate panoramic and multi-level views.
Vol. 1, No. 5:
Spacial versus Spatial: Part III- Panoramic Thinking and End of This Journey - Heiner Benking
In this third part, Benking covers the concept of panoramic thinking, concludes this series of articles and invites us on a new journey. This also includes Works Cited for all three sections.
Vol. 1, No. 5:
Mapping of the Aboriginal Population
- Judith Rempel
Rempel, a demographer as well as our Webeditor, demonstrates that mapping
of the Aboriginal population extends beyond a geographic treatment of
reserves. She shows many layered and more useful views for using mapping
to understand the demographics of our Aboriginal People.
Vol. 1, No. 4:
Taxonomy of Knowledge Management - Brian Kaney
Using templates, samples or profiling, current knowledge retrieval systems are using taxonomy to group data into defined bins. This may be fine for small sets of documents but as the quantity of data increases the quality of retrieval decreases. Kaney shows how better methods of using taxonomy can increase relevance of search results.
Vol. 1, No. 4:
Ethnographic Knowledge Maps - Arian Ward
Knowledge maps are some of the outputs of an ethnographic audit. In this article Ward explores some of the map elements and types of maps derived from audits that use ethnographic methods. A key example is the social network map but even this type encompasses several variations as the author shows.
Vol. 1, No. 3:
Syndetic Mapping: Searching for Relationships on the Internet - Xenia Stanford
This article may not be what you think! It is not to find love but to love what you find when searching for information on the Internet. Syndetic mapping can help you plan a search strategy to uncover the most relevant resources among the billion plus pages on the wild and wonderful Web.
Vol. 1, No. 3:
Using a Vee Map to Plan your KM Strategy - Xenia Stanford
Stanford shows a prototype of the knowledge vee or vee heuristic originally developed by Gowin and expanded by Novak. Then she demonstrates how Stanford Solutions modified the vee to assist clients in developing a knowledge management strategy through use of this map template.
Vol. 1, No. 2:
A Fundamental, Generic Model for Decision-Making and Problem-Solving - Robert Mole
Every day we each face countless decisions. Some are inconsequential but there are often ones that haunt us. It need not be so dreadful with the use of effective and practical models that enable us to make sound decisions and solve problems more readily. To chase the nightmares of indecision away, the writer presents a very simple, easy-to-use, generic decision-making and problem-solving model.
Vol. 1, No. 2:
Mapping Tacit Knowledge: A Paradox - Denham Grey
Mapping knowledge is not easy due to its ephemeral and intangible attributes and activities. How can one codify conversations, rituals, rites, rules and other signs of socialization? This article helps us appreciate the "knowledge underworld", those subtle signs and symptoms so easily overlooked when conducting a traditional knowledge audit and capturing tangible objects.
Vol. 1, No. 1:
Why Do We Need to See Our Knowledge? - Edward W. Rogers
Have you ever yearned for a way to display your knowledge so that other people understand your point quickly and effectively? Learn how to share your knowledge and make it transparent to others through the use of knowledge mapping, the technique of making knowledge visible.
Vol. 1, No. 1:
What is Knowledge Mapping? - Xenia Stanford
This article defines knowledge maps and knowledge management. Find answers to questions such as: Are all sitemaps actually maps? What elements must be present in a knowledge map? What exactly is knowledge management? If you've ever asked yourself questions like these, look no further!
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