Feedback

• I am amazed at your (X. Stanford's) depth of knowledge and breadth of experience.
• A very useful course, clarified fuzzy areas.
• The course was useful, just in time and very good.
• I learned that the diagrams [maps] are very effective to present information.
• Thank you for your willingness to share and the effective way in which you do so.
• (I enjoyed) the discussion - sharing experiences with each other, the practical exercises and the bibliography.
• (I enjoyed) background positioning, network of like-minded professionals, techniques of mapping.
• All of it (course) was useful - most useful were analysis of specific questionnaires, definition of terms, question development and tips on interviews/interviewing. (KFLOW)
• I learn best by doing so I appreciated the survey analysis. (KFLOW)
• Have you considered offering apprenticeships? (KFLOW - 2 respondents)
• Very impressive (Competitive Intelligence and the Internet - Gold Mines or Land Mines? - several respondents)
• I couldn't imagine that participating in a class by telephone could be effective and interactive. I imagined it would be mostly lecture. Was I wrong! (TeleClass)
• I am amazed we could actually construct a map interactively by telephone. (TeleClass)
• You are always pushing the leading edge with new technologies and means of delivering distance education. (TeleClass)

• Workshop helped me realize the impact maps can have on people, especially on making people look at information within their possession in a new way.
• This workshop translated the theoretical into the practical.
• It was at a level that applied to all participants no matter what industry they came from.
• This course was definitely useful and contributes to efficient methods to be taken towards knowledge management.
• Concepts were simple and easy to implement.
• Great bibliography!
• Xenia is a very pleasant presenter.
• I enjoyed hearing about her past experiences with knowledge mapping issues.
• Instructor's knowledge and love of topic definitely comes through.
• Knowledge was broken down into smaller, more comprehensive pieces.
• Everything in this course was relevant and useful.
• Good overview of subject area and potential techniques.
• Pre-course reading brought everyone to same level.
• Great workbook! Workbook reflected precisely what was being said so no need to write... could concentrate on content.
• An interesting, challenging and provocative overview!
• Lots of concrete examples - great and very practical.
• This course was a great introduction showing me how much more information I require.
• Concept of knowledge mapping is now much clearer.
• Real library examples!
• Loved the dragon image!
• Look forward to receiving your newsletter.
• Thank you for bringing this course to Toronto!

For a review of Knowledge Mapping Toolkit offered October 2000 at Concordia University, Montreal, see www.sla.org/chapter/cecn/Archive/bulletin/Nov_2000/page6.html