Profile

As an educator and educational researcher, Xenia Stanford, the President of Stanford Solutions, employed and led teams using these methods in both Canada and Australia. She continued exploring these techniques while employed by government and businesses, including a multinational inter-affiliated group of companies in the energy sector. These methods helped her plan strategy and share knowledge during her many years as a library, records, Internet/Intranet and change management leader.

In addition to researching and using knowledge mapping and auditing techniques on her own and as a member of various workgroups, she received additional training and led business teams employing some of these methods. She helped conduct several knowledge audits, some of which extended to all offices in several countries for the multinational inter-affiliated corporation. Her role as Change Leader extended beyond the projects to act as consultant to the inter-company wide key technology area dealing with knowledge management and proficiency. Since forming her own company, she has acted as a consultant to governments and business, spoken on these topics and delivered her courses to audiences in Canada and the U.S.

Her research into the still new and fast developing areas of knowledge mapping and auditing is ongoing and her constantly improving courses reflect the benefits of her continuous learning. She would like to assist others in exploiting the opportunities for knowledge elicitation, sharing and creation offered through knowledge mapping and auditing.

Xenia Stanford
President and Chief Executive Officer, Stanford Solutions

• Founded and acts as editor-in-chief of KnowMap: The Knowledge Management, Auditing and Mapping Magazine.
• Conducts workshops, teleclasses and seminars on knowledge mapping, auditing, Internet skills and other topics. See Products.
• Speaks internationally on leadership, knowledge management and customer service.
• Publishes articles on above topic and wrote a Web column on leadership.
• Won international writing contest for article on Delighting the Customer.
• Other published articles include:
  • "Map Your Knowledge Strategy", June 2001 issue of Information Highways
  • "Knowledge management: Who's in charge?" June-July 2000 issue Information Highways
  • "Are You an Effective Knowledge Leader" published in a monograph called Knowledge Leaders for the New Millennium: Creators of the Information Future by Special Libraries Association, Washington DC, May 1999
  • "The Wise Link: Knowledge Management and Personal Performance", "Knowledge Management at Ernst & Young" and others for distribution to clients only
  • "Inside Microsoft" in CUUGer v.8, n.3.
  • "Out of the Swamp: the Evolution of the Knowledge Resource Network" in the monograph, Change as Opportunity, published by Special Libraries Association. Washington DC, 1997.
• Acknowledged by peers by being invited to join and subsequent placement on the Global Knowledge Leadership Map
• Chosen to lead a session at Global Learn Day V dubbed the Virtual Dinner Party on The Education Scare: The Monster is Out There!
• Coaches others in career, business, performance and change management.
• Communicated value of librarians as information and knowledge professionals and helped formulate strategic plan during the 1999-2000 term as Public Relations Chair for Special Libraries Association, Western Canada Chapter. Wrote news release issued by National Librarian of Canada, April 2000 to celebrate International Special Librarians' Day.
• As change leader was catalyst for restructuring of processes, which helped major corporations increase revenue, save millions of dollars or avoid high-risk expenditures.
• Proposed and led projects in system design, library and records management, one of which was credited with saving the company six million dollars.
• Used Decision & Risk Analysis and other processes to enable decision-making, which impacted diverse levels of inter-affiliated major companies.
• As team leader enabled others to accept change, develop skills and enhance performance even during major business transformations.
• See Competency Map
• See Knowledge Philosophy